Patting Ourselves on the Back
libraries, IT support No Comments »The report of this year’s LIS survey carried out last term is now available on the LIS website. Satisfaction levels with LIS remain high, with an overall satisfaction rating of 4.2 compared to 4.1 for the 2007 survey. All LIS services and facilities had positive ratings, with Outlook and Blackboard as our most popular services. Also, there were substantial increases in the satisfaction ratings for opening hours, the wireless network and PC reliability and provision.
Statistics junkies will find the survey report at: http://www.swan.ac.uk/media/Media,1680,en.doc
Thanks to everyone who completed a survey form. The feedback we get (positive and negative) really is appreciated.